Wpcnt's Privacy Policy — Your information is safe with us

1 Introduction

Wpcnt is a trusted online gaming and betting platform committed to delivering the highest standard of service to users in Bangladesh. Our privacy policy explains what personal information we collect, why we collect it, and how we keep it safe.

Wpcnt's privacy policy applies to all services provided through our website, mobile application, and other digital platforms. We believe privacy is a fundamental right, and we are dedicated to upholding it.

This privacy policy is written in plain, straightforward language so every user can easily understand it. If anything is unclear, reach out to our support team — we are always happy to help.

2 What Data We Collect

Wpcnt collects various types of information to operate our services smoothly and deliver the best possible experience. Below is a detailed breakdown of the data types and their purposes:

3 How Information Is Used

Wpcnt uses the information it collects for specific, limited purposes. We never use your data unnecessarily. The primary purposes are:

• To create and manage your account and verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and resolve issues.
• To send you promotional offers, bonuses, and important updates (with your consent).
• To prevent fraud, money laundering, and other illegal activities.
• To improve the quality of our platform and the overall user experience.
• To fulfill legal obligations and comply with regulatory requirements.
• To ensure responsible gaming and provide support whenever needed.

We never sell your data to advertisers. Details on third-party data sharing are covered in Section 5 of this policy.

4 Cookie Policy

The wpcnt website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help the website recognize you.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferences (language, theme). These are optional.
• Analytical Cookies: Collects platform usage statistics. No personally identifiable information is disclosed.
• Marketing Cookies: To show you relevant advertisements. You may opt out at any time.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

5 Information Sharing Policy

Wpcnt may share your personal information with third parties in limited, specific circumstances — always in your best interest and under strict contractual agreements.

• Payment Processor: To process transactions with Mobile Banking, Nagad, Rocket, and our banking partners.
• Identity Verifier: With licensed verification agencies for the KYC process.
• Legal Authorities: When required by a court order or government directive.
• Security Partners: For fraud detection and prevention.

6 Data Protection Measures

Wpcnt uses industry-leading technology and practices to keep your data secure. The core components of our security framework are:

• 256-bit SSL Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): Prevents unauthorized access to your account.
• Firewall & Intrusion Detection: Protection against cyberattacks.
• Regular Security Audits: Regularly reviewed by external experts.
• Limited Access Policy: Only authorized personnel can access information on a need-to-know basis.
• Data Backup: Data is regularly backed up on secure servers.

In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

7 Your Rights

As a wpcnt user, you have the following rights over your own data. To exercise any of these rights, please contact our support team.

8 Children's Privacy

Wpcnt's services are strictly for users aged 18 and above. We never intentionally collect data from minors. If we discover that a minor's information has been submitted by mistake, it is deleted immediately.

If you believe a minor's information has been submitted to wpcnt, please contact our support team immediately. We will remove that data as quickly as possible.

9 Third-Party Links & Services

The wpcnt platform may occasionally contain links to third-party payment gateways or services. These third parties have their own privacy policies, and wpcnt is not responsible for how they collect or use your data.

• Mobile Banking, Nagad, and Rocket each have their own privacy policies, available on their respective websites.
• Game software providers operate under their own data policies.
• Wpcnt ensures that all partners adhere to proper data protection standards.

10 Privacy Policy Updates

Wpcnt may update this privacy policy from time to time. For any significant changes, we will notify users in advance via email or an in-platform notification.

Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. We recommend checking this page regularly. The "Last Updated" date at the top of the page is always kept current.

11 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch. Our data privacy team will review your matter within 48 hours.

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the platform.
• For general inquiries, visit our FAQ Page View.